Neil McDonald's Dynamics 365 Blog

Posts Tagged ‘crm2011

CRM 2011 Add Multiple Users Error

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I’ve been having an issue when trying to add multiple users on the CRM 2011 release candidate. I could add individual users fine, but the multiple users wizard showed the below error after selecting the license type and authentication provider.

Ldaperror

I looked in the event viewer and saw this message

Exception information:     Exception type: ActiveDirectoryObjectNotFoundException     Exception message: The specified domain does not exist     or cannot be contacted.

I could add users fine individually, so my domain could definitely be contacted, so why was this error only occuring when trying to load multiple users? I turned on tracing, which displayed this:

Process: w3wp |Organization:38fbda44-2715-e011-8b1e-00151d004a11 |Thread: 4 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | SystemLabelDictionaryCacheLoader.LogDetails

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Written by neilmcd

Feb 11, 2011 at 6:00 pm

Posted in CRM 2011

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CRM 2011 Repeated Login Prompt

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Updated at the bottom for the CRM 2011 Release Candidate.

I’ve had this issue recently and it was driving me crazy. The CRM worked fine from the server with http://localhost and http://server-name, but if I tried to access it from anywhere else, I was repeatedly asked for login credentials. I got around it temporarily by adding a host header to the site, but this still caused me problems when trying to access the web services.

I’ve read some articles suggesting the below method to fix this:

  • go to IIS manager
  • select the CRM website
  • select Authentication
  • select windows authentication
  • click on Providers, and add kerberos as the second enabled provider after NTLM

Unfortunately, this didn’t work for me. Instead, I got it working by editing the file  %windir%system32inetsrvconfigapplicationHost.config as below.

For all of the CRM web site nodes find and replace all instances of: –

<windowsAuthentication enabled="true" />

with

<windowsAuthentication enabled="true" useAppPoolCredentials="true" />

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Written by neilmcd

Dec 10, 2010 at 5:00 pm

Posted in CRM 2011

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Upgrading a CRM 4 Organisation to Dynamics CRM 2011

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I’ve posted another short video, showing how easy it is to upgrade a Dynamics CRM 4 organisation to Dynamics CRM 2011.

The steps involved were: –

  • Backup current CRM 4 organisation
  • Restore the database to the SQL server hosting the other CRM organisations
  • Use the Deployment Manage import wizard
  • Map any users that exist in the organisation to Active Directory accounts. If you are restoring to a server in the same domain, auto mapping users should work fine
  • Run the import
  • Log in and test

I did this using the all in one virtual server I had set up previously, which is proving to be a great little training ground!

Written by neilmcd

Sep 15, 2010 at 4:00 pm

Posted in CRM 2011, CRM 4

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Dynamics CRM 2011 Solutions

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Solutions

Another nice new feature of Dynamics CRM 2011 is the ability to create solutions. A solution is a way to package up your CRM business application into an easy to manage and deploy package.

Create_solution

To create a solution, first you must give it a name, select a publisher and give it a version number. A publisher typically contains the details of the ISV which will be listing an application in the Dynamics Marketplace. Versioning is method of determining whether you are running the most up to date solution inside your CRM 2011 system. Read the rest of this entry »

Written by neilmcd

Sep 14, 2010 at 4:00 pm

Posted in CRM 2011

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Dynamics CRM 2011 Dashboards

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Dashboards

The new real-time dashboards in Microsoft Dynamics CRM 2011, finally brings Dynamics CRM reporting in line with the competition.

Dashboards are likely to be the new favourite feature among business and sales users who enjoy looking at pretty charts with lines pointing the right way. More importantly, they offer a powerful way to view and analyse business performance based on real-time statistics. Read the rest of this entry »

Written by neilmcd

Sep 13, 2010 at 4:16 pm

Posted in CRM 2011

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Dynamics CRM 2011 beta setup

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I’ve created a short video guide for setting up the Dynamics CRM 2011 on-premise beta. I installed all of the services on to the same virtual machine, so some of the things done will not reflect best practices. The whole installation (excluding Windows setup and updates) took took just over an hour but I’ve tried to cut as many of the progress bars as possible.

Before I started recording, I installed Windows Server 2008 with SP2 and all available updates. I also turned off UAC and the Windows firewall.

If the video below does not work, please try here. Be sure to watch it in full screen HD, otherwise the quality is not great.

Written by neilmcd

Sep 13, 2010 at 12:08 am

Posted in CRM 2011

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CRM 2011 Beta

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The official Dynamics CRM 2011 beta website has just been put live. Head on over to http://offers.crmchoice.com/CRM2011Beta-Landing and register for the official software download and beta forums.

There are also a lot of demo videos to give you an overview of the new features. I’m really looking forward to the new dashboards and can’t wait to get started with the beta!

Edit: The download page is here

Written by neilmcd

Sep 9, 2010 at 11:32 am

Posted in CRM 2011

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CRM 5 at WPC 2010

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Microsoft_crm_familiar_view

Microsoft have released the hour long Worldwide Partner Conference 2010 session on Dynamics CRM 5 (now officially called Dynamics CRM 2011). You can watch the video here.??

They also announced the Dynamics Marketplace,??which is a place for partners to share applications and extensions with the rest of the Dynamics community.

Both the Dynamics Marketplace and CRM 2011 beta should be available in September 2010.

Written by neilmcd

Jul 15, 2010 at 7:57 pm

Posted in CRM 2011

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