Neil McDonald's Dynamics CRM Blog

Unresolved email clear out

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Unresolved_email_senders

I find that our CRM queues receive a lot of spam and I was looking for an easy way to clear this out. The easiest method I’ve found is deleting emails with unresolved senders which do not have the ‘regarding’ set. The Advanced Find above returns most of the spam received and makes it very simple to clear it all out.

Spam

Edit: The amount of spam we get has been drastically reduced since I gave up on Symantec and installed CA Gateway Security as our email virus/spam solution last weekend!

Written by neilmcd

August 6, 2010 at 1:33 pm

Posted in CRM 4

Tagged with ,

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