Neil McDonald's Dynamics CRM Blog

Silverlight no longer works in Chrome 42

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In Google’s continuing effort to annoy me, starting with Chrome version 42, the Silverlight plugin no longer works. This is due to Google no longer supporting NPAPI plugins (see here).

To get around it until September 2015, you can use the below fix to re-enable NPAPI.

1. Type the below into the Chrome address bar and press enter: –
chrome://flags/#enable-npapi

2. Click on ‘Enable’ under ‘Enable NPAPI’

image001

3. Click on ‘Relaunch Now’ when it appears towards the bottom of the screen

image002

You’ve now got until September to re-write your Silverlight controls in a compatible technology. Good luck!

Written by neilmcd

April 21, 2015 at 8:52 am

Posted in Misc

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CRM Outlook Client Spell Check

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Recently, a customer has found that spell checking is not available when typing into forms on the CRM Outlook client. Spell checking is built into Internet Explorer and works fine on the web client, so I wanted to find a way to get it working in Outlook.

spell1

Using this MSDN article, I found that adding a registry key may help. After some trial and error, the following key and value had the desired effect. Read the rest of this entry »

Written by neilmcd

January 27, 2015 at 4:21 pm

Chrome 37 breaks CRM 2011 and 2013 functionality

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Google has removed a number of APIs from Chrome 37 which is causing a lot of issues with CRM 2011 and CRM 2013. So far I’ve noticed: –

  • You can no longer add options to Option Set fields via customisation
  • Changes made to an email in a workflow are not saved when the save button is clicked
  • The ‘Upload’ button on the SharePoint list component no longer works
  • Anything using the ‘window.showModalDialog’ function no longer works as the API has been deprecated
  • Can no longer save field properties such as ‘Visible by default’
  • Export to Excel no longer works

In order to fix the problem until Microsoft issue a real fix, you can re-enable the deprecated features by following the below: – Read the rest of this entry »

Written by neilmcd

September 8, 2014 at 1:35 pm

Posted in CRM 2011, Misc

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Microsoft Dynamics CRM 2013 Installation

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Microsoft Dynamics CRM 2013 was made available for download earlier today. You can grab it from here if you’d like to try it out. Also, you can get the official implementation guides from here.

Since my CRM 2011 setup video proved quite popular, I thought I’d take the opportunity to record an updated version for 2013 while I setup my own development environment.

The video is embedded below, but I recommend watching it on YouTube in HD quality, otherwise some of the text can be quite hard to read.

I hope that you find it useful!

Written by neilmcd

October 8, 2013 at 10:51 pm

Posted in CRM 2013

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Cross Browser Support For Calling Workflow Via Ribbon Buttons

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For some time now, I’ve been using ribbon buttons to call various workflows, both from open records and subgrids. There’s a good guide here on how to do this, but like most guides, they were written before update rollup 12 was released. Since cross-browser support was introduced in UR12, I’ve found that the ribbon buttons do not work unless I’m using Internet Explorer.

After looking at the JavaScript code again, I could see why it was failing (snippet below)

var xml = "<?xml version=\"1.0\" encoding=\"utf-8\"?>" +
"<soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\" xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\">" +
Xrm.Page.context.getAuthenticationHeader() +
"<soap:Body>" +
"<Execute xmlns=\"http://schemas.microsoft.com/crm/2007/WebServices\">" +
"<Request xsi:type=\"ExecuteWorkflowRequest\">" +
"<EntityId>" + guid + "</EntityId>" + //entity record ID
"<WorkflowId>" + workflowId + "</WorkflowId>" + //WorkflowId - guid of the workflow
"</Request>" +
"</Execute>" +
"</soap:Body>" +
"</soap:Envelope>";

var xmlHttpRequest = new ActiveXObject("Msxml2.XMLHTTP");
xmlHttpRequest.Open("POST", "/mscrmservices/2007/CrmService.asmx", false);
xmlHttpRequest.setRequestHeader("SOAPAction", "http://schemas.microsoft.com/crm/2007/WebServices/Execute");
xmlHttpRequest.setRequestHeader("Content-Type", "text/xml; charset=utf-8");
xmlHttpRequest.send(xml);

The XMLHttpRequest is being created using ActiveX, which is only supported by Internet Explorer.

Simply changing the affected code to the below has fixed the issue and it now works across all browsers.

var xmlHttpRequest = new XMLHttpRequest();
xmlHttpRequest.open("POST", "/mscrmservices/2007/CrmService.asmx", false);

Note: The change on the second line may not be obvious, but .open has been changed to use a lower case O

Written by neilmcd

March 27, 2013 at 5:17 pm

Reducing Bandwidth Requirements Via Compression

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I’ve been looking at ways to try to increase the performance of our CRM infrastructure recently. I followed this Technet Optimisation guide some time ago, but thought it was worth a revisit. The tips here were great when I first configured our CRM environment, but that was almost 2 years ago now!

One thing which jumped out at me was the ‘Using Compression Techniques’ section. I remember following this in the past, but the section on ‘Dynamic Compression’ jumped out at me, as I don’t recall following before. It specifically talks about compressing responses sent to SDK clients such as the Outlook client. Standard HTTP compression does not do this, so since a lot of my our users use the Outlook client, I gave it a go.

Both the command line and GUI steps can be found in the Technet article, but here are the IIS 7.5 steps which I followed to enable it: –

  1. In Internet Information Services Manager, click the <Server name>, scroll down in the Features View to the Management section, and then start the Configuration Editor.
    comp-1

    Read the rest of this entry »

Written by neilmcd

February 19, 2013 at 5:49 pm

Posted in CRM 2011

Tagged with , , ,

Moved to WordPress

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Unfortunately, Posterous is closing down, so I’ve transferred my blog to WordPress.

Some of the SQL and JavaScript formatting got lost during the transfer, so I’m currently in the process of checking it all over. If you find anything not working, leave a comment and I’ll get it fixed.

Thanks!

Written by neilmcd

February 16, 2013 at 6:31 pm

Posted in Misc

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